This policy describes how PIRK LLC, operating under the PirkUS.AI brand (“we”, “us”), handles information in PirkPERMIT, its AI-assisted permitting platform.
1. Who this applies to
PirkPERMIT is used by government permitting organizations (“jurisdictions”) and by people who submit permit applications to them.
When you submit information to a jurisdiction through PirkPERMIT, that jurisdiction decides how it is used for permitting. Questions about a specific application, or requests about information you gave a jurisdiction, should go to that jurisdiction first. We provide the service the jurisdiction uses.
2. Information we handle
- Account information - your email address and sign-in details, held by Amazon Cognito. PirkPERMIT never sees or stores your password.
- Content - plans, documents, permit records, review findings and comments uploaded or created in the service.
- Subscription information - for organizations that subscribe through AWS Marketplace, the AWS account and agreement identifiers and the entitlements AWS reports. Billing and payment are handled by AWS; we do not receive payment card details.
- Technical and security information - request logs, IP addresses, and audit records of actions taken in the service.
3. How we use it
- to provide the service, including AI-assisted plan review of submitted content;
- to keep the service secure and to investigate misuse;
- to report usage to AWS Marketplace for billing under your organization's agreement;
- to respond to support requests;
- to meet legal obligations.
4. AI-assisted plan review
AI-assisted plan review sends the relevant parts of submitted content to an AI model through Amazon Bedrock, from our AWS environment, to produce findings. Findings are advisory and are reviewed by jurisdiction staff, who make every permit decision.
5. Who we share it with
We share information only as needed to run the service:
- with service providers that help us run it, including Amazon Web Services, which hosts the service and provides sign-in, email delivery and AI model access;
- with AWS Marketplace, for subscription and billing;
- within the jurisdiction's own account, with its authorized staff;
- where required by law.
We do not sell personal information and do not use it for advertising.
6. Cookies
PirkPERMIT uses cookies only to keep you signed in and to complete account setup. It does not use advertising cookies or third-party analytics.
7. Security
The service runs on AWS in the United States (us-east-1). Information is encrypted in transit and at rest, and the application limits each organization's data to that organization's own accounts. No system is perfectly secure; if you believe you have found a security problem, email contact@pirkusa.com.
8. Retention
We keep information for as long as the jurisdiction's account needs it to provide the service, and as needed for security, billing and legal purposes. Handling of an organization's content when its subscription ends is governed by its AWS Marketplace agreement; contact contact@pirkusa.com to discuss it.
9. Your questions and requests
To ask about information we hold about you, or to request a correction, email contact@pirkusa.com. For information you submitted to a jurisdiction, contact that jurisdiction as well. See also our Terms of Use.
10. Changes to this policy
We may update this policy. The effective date of the current version is shown at the top of this page.